About Us | Our Story
Over the past decade, MTRWestern has built a reputation for excellence. We focus on one thing: getting transportation right for our clients. Our parent company, Seattle Hospitality Group, has interest in a variety of hospitality assets, from hotels to event planning to tourism. Those partners include:
We have the commitment of our owners to be a forward-thinking transportation leader. What may look easy on the receiving end requires careful orchestration, proven operations expertise and commitment to excellence. It’s what sets us apart.
Best Industry Talent. We are, first and foremost, hospitality providers. Our team designs transportation solutions for a wide range of clients then operates them to ensure we are delivering exceptional experiences. Our highly-trained drivers are personable, discreet and customer-focused.
Highest Performance Standards. Our program managers see the big picture and also hold ourselves, our internal staff and vendors to the highest of performance standards. In addition to getting people where they need to be in a timely way, we provide clear and consistent communications and reporting to clients and focus on continuous improvement.
Safety by Design. We’ve designed and implemented a comprehensive safety program for all our drivers and an extensive maintenance plan for our fleet of vehicles.
State-of-the-Art Equipment. We have invested in a well-maintained fleet of SMART vehicles of varying sizes and capacities, equipped with technology to enable real-time performance tracking, customer feedback mechanism and custom performance reports.